Privacy Policy

Privacy Policy of www.clairefratsonyogawarriors.co.uk 

Last updated: 31/07/2025 

Introduction 

This document explains how this website collects, uses, and protects your personal data to achieve the purposes outlined in this document.  

Personal data refers to information that can be used to identify you directly or indirectly. This includes details such as first name, last name, email address, tracking technologies (like cookies or tracking pixels), user activity, and device information.  There’s also a guide to prvacy for users of WordPress websites (like this one) here: https://automattic.com/privacy-notice/ 

Contact Information 

Name: Claire Fratson 

Company: Claire Fratson Yoga Warriors 

Contact No: 07899315057 

Email: clairefratson@gmail.com 

The purpose of processing client data: 

We only collect data that is voluntarily submitted by visitors and clients to respond to requests for information and to teach safely.  I will only use this for informing my teaching, and any advice I give. 

This information includes: 

  • Name 
  • Contact details 
  • Email address 
  • Any important medical history and other health-related information (which I will ask for before you attend your first session) 

To teach yoga classes safely, I will need to gather and record basic contact information such as name, contact details, dates of sessions and other potentially sensitive information/observations about your health. I will only use this information for informing the teaching that I offer you (the individual). I take basic contact details and information via email, phone calls, text messages and filling in forms, including from my website, to allow me to contact you and handle bookings. 

Contacting you 

By completing the contact form with your data, you authorise Claire Fratson Yoga Warriors to reply to your requests for information 

Personal data processed:  

  • Name 
  • email address 

What we do with the information we gather 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: 

  • Internal record keeping 
  • We may use the information to improve our products and services 
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided 
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email. 
  • We may use the information to customise the website according to your interests. 

How we use cookies 

A cookie is a small file which is placed on your computer’s hard drive. If your browser is configured to accept cookies, the file is downloaded and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. 

The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

We use the following cookies on this site: 

Google Analytics tracking cookies (prefixed by “_ut”): these allow us to count visitors and to better understand our visitors and their use of the site. No personally identifiable information is stored. For more about Google Analytics’ use of cookies, please see Cookies & Google Analytics.  Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.  There’s more guidance here: https://automattic.com/cookies/ 

Links to other websites 

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. 

Protecting Your Personal Data: 

I am committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, I have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information I collect from you. 

I will contact you using the contact preferences you give me in your first contact with me, and during our first meeting, in relation to: 

  • Appointment times 
  • Information on yoga classes or information related to your health 
  • News, special offers and promotions (you may unsubscribe from this at any time) 

Who we share your data with 

I will NOT share your information with anyone else (other than as required for legal process) without explaining why it is necessary and getting your explicit consent. This could be for the following reasons: 

  • Insurance claims 

Controlling your personal information 

GDPR gives you the following rights: 

  • The right to be informed: to know how your information will be held and used (this notice). 
  • The right of access: to see records of your personal information, so you know what is held about you and can verify it. 
  • The right to rectification: to ask to make changes to your personal information if it is incorrect or incomplete. 
  • The right to erasure (also called “the right to be forgotten”): for you to request to erase any information held about you. 
  • The right to restrict processing of personal data: you have the right to request limits on how your personal information is used. 
  • The right to data portability: under certain circumstances you can request a copy of personal information held electronically so you can reuse it in other systems. 
  • The right to object: to be able to tell me you don’t want me to use certain parts of your information, or only to use it for certain purposes. 
  • Rights in relation to automated decision-making and profiling. 
  • The right to lodge a complaint with the Information Commissioner’s Office: to be able to complain to the ICO if you feel your details are not correct, if they are not being used in a way that you have given permission for, or if they are being stored when they don’t have to be. 

Full details of your rights can be found on the ICO’s website here: www.ico.org.uk 

If you wish to exercise any of these rights, please use the contact details given above. 

If you are dissatisfied with the response you can complain to the Information Commissioner’s Office; their contact details are at here: www.ico.org.uk 

My Rights: 

Please note 

If you do not agree to me keeping records of information about you, or if you do not allow me to use the information in the way I need to, I may not be able to let you attend my sessions. 

I must keep records including details of your health and your attendance for a certain period as described above, which may mean that even if you ask me to erase any details about you, I might have to keep these details until after that period has passed. 

I can move your records between my computers and IT systems, as long as your details are protected from being seen by others without your permission. 

Following completion of a booking form the assumption is made that you understand and have accepted my privacy statement and your rights under GDPR. A copy of this document will be sent to you should you request it via email.